jiliee Casino Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jiliee Casino ("jiliee," "we," "us," or "our") governing your access to and use of the jiliee Casino website, mobile platform, and all associated services (collectively, the "Platform").

By accessing the jiliee Platform, creating an account, making a deposit, or participating in any game or promotion offered by jiliee, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

2. Eligibility

To register and maintain an account with jiliee Casino, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, the minimum legal gambling age in the Philippines as prescribed by applicable law and PAGCOR regulations.
• You must be a natural person with full legal capacity to enter into binding contracts under Philippine law.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited or restricted by applicable law.
• You must not be a current employee, contractor, director, officer, or immediate family member of jiliee Casino or any of its affiliated entities, subsidiaries, or service providers.
• You must not have been previously excluded or banned from the jiliee Platform or any other gaming platform operated by jiliee or its affiliates.
• You must not be subject to any self-exclusion order or voluntary exclusion program that would prohibit your participation in online gaming activities.

jiliee reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation may result in account suspension and withholding of funds pending verification.

3. Account Registration and Verification

3.1 Registration

To access real-money gaming services on jiliee, you must create a registered account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, Philippine mobile number, and a valid email address. You warrant that all information provided is truthful and that you will promptly update your account details if any information changes.

3.2 One Account Policy

Each individual may register and maintain only one (1) jiliee account. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited. jiliee employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, jiliee reserves the right to close all associated accounts and forfeit any balances, bonuses, or winnings therein.

3.3 Know Your Customer (KYC) Verification

jiliee is required to verify the identity of all players as part of its anti-money laundering (AML) and responsible gaming obligations. You may be required to submit one or more of the following documents:

• Government-issued photo identification (Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID, or equivalent)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last three months)
• Proof of payment method ownership (screenshot of GCash or Maya account, bank statement, or debit card image)

jiliee reserves the right to suspend withdrawals and restrict account functionality until KYC verification is satisfactorily completed. Accounts that fail verification may be closed and funds returned to the verified payment source.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your jiliee login credentials, including your password and any two-factor authentication codes. You must not share your account credentials with any third party. jiliee will never request your password through any communication channel. You agree to notify jiliee immediately upon becoming aware of any unauthorized access to or use of your account.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

jiliee accepts deposits and processes withdrawals through the following payment methods available to Philippine players: GCash, PayMaya / Maya, and bank transfers via major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards linked to Philippine bank accounts are also accepted where technically supported.

4.2 Deposit Terms

All deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited. Minimum and maximum deposit amounts are displayed on the jiliee cashier page and may vary by payment method. jiliee does not charge fees on deposits, though your payment provider may apply their own transaction fees.

4.3 Withdrawal Terms

Withdrawals will only be processed to the same payment method used for the most recent deposit, or to a verified payment account in your name. jiliee reserves the right to request additional verification before processing any withdrawal. Withdrawal processing times vary by method: GCash withdrawals for verified accounts are typically processed within five (5) minutes; bank transfers are processed within one (1) business day. jiliee is not responsible for delays caused by third-party payment processors.

4.4 Anti-Money Laundering

jiliee complies with Philippine anti-money laundering laws and regulations. Suspicious transactions will be reported to the appropriate authorities as required by law. jiliee reserves the right to freeze accounts and withhold funds pending investigation of any transaction that appears to involve money laundering, fraud, or other illegal activity.

5. Bonuses and Promotions

jiliee offers various bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms and conditions published alongside each offer, including applicable wagering requirements, game restrictions, minimum odds, time limits, and maximum withdrawal limits. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific promotion terms shall prevail.

• Bonuses are credited to your jiliee account in accordance with the terms of the specific offer and are not redeemable for cash until applicable wagering requirements have been met.
• jiliee reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, provided that any bonus already credited to your account will remain subject to the terms under which it was awarded.
• Bonus abuse — including but not limited to multi-accounting, collusion, exploitation of software errors, or any other conduct designed to circumvent bonus terms — will result in forfeiture of the bonus and any associated winnings, and may result in permanent account suspension.
• jiliee reserves the right to determine, in its sole discretion, whether a player's wagering activity qualifies for bonus purposes.

6. Game Rules and Fair Play

All games available on the jiliee Platform are governed by individual game rules accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules. In the event of any discrepancy between the game display and the jiliee server records, the server records shall be the definitive authority.

jiliee uses certified Random Number Generator (RNG) technology for all digital casino games to ensure genuinely random and fair outcomes. Live dealer games use verified physical equipment operated by professional dealers under controlled conditions. jiliee does not manipulate game outcomes in any way.

In the event of a technical malfunction, disconnection, or system error during a game session, jiliee will make reasonable efforts to resolve the issue fairly. jiliee reserves the right to void bets placed during a technical malfunction and refund the applicable stake to the player's account.

7. Prohibited Conduct

The following conduct is strictly prohibited on the jiliee Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where appropriate:

• Providing false, misleading, or fraudulent information during registration or at any other time
• Using the Platform if you are under 21 years of age or are otherwise ineligible under these Terms
• Creating or operating multiple accounts
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform
• Engaging in collusion, chip dumping, or any form of cheating in multiplayer games
• Exploiting software bugs, errors, or vulnerabilities for financial gain
• Using the Platform for any money laundering, fraud, or other illegal financial activity
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software or systems
• Harassing, threatening, or abusing other players or jiliee staff through any communication channel
• Accessing the Platform from a jurisdiction where online gambling is prohibited

8. Responsible Gaming

jiliee Casino is committed to promoting responsible gaming practices among all players. We recognize that gambling can become harmful for some individuals, and we take our duty of care seriously. The following responsible gaming tools are available to all registered jiliee players directly within their account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Periods: Temporarily suspend your account for a defined period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the jiliee Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

For more information on our responsible gaming commitment and available resources, please visit our Responsible Gaming page.

9. Intellectual Property

All content on the jiliee Platform — including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout of the Platform — is the exclusive property of jiliee Casino or its licensors and is protected by applicable intellectual property laws, including copyright, trademark, and trade secret laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jiliee Platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from jiliee
• Modify, adapt, translate, or create derivative works based on Platform content
• Use any jiliee trademarks, logos, or brand elements without express written authorization
• Frame or mirror any portion of the Platform on any other website or platform

Any unauthorized use of jiliee's intellectual property may result in legal action. All rights not expressly granted herein are reserved by jiliee Casino.

10. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, jiliee Casino, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the jiliee Platform, including but not limited to:

• Loss of profits, revenue, data, or goodwill
• Interruption of service due to technical failures, maintenance, or circumstances beyond jiliee's reasonable control
• Unauthorized access to your account resulting from your failure to maintain the security of your credentials
• Any decisions made by you in reliance on information provided on the Platform
• Losses arising from gambling activity conducted on the Platform

Nothing in these Terms shall limit or exclude jiliee's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

11. Privacy and Data Protection

jiliee Casino collects, processes, and stores your personal data in accordance with our Privacy Policy and applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By using the jiliee Platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.

For full details on how jiliee collects, uses, stores, and protects your personal information, and your rights as a data subject under Philippine law, please review our Privacy Policy.

12. Amendments to These Terms

jiliee reserves the right to amend, update, or replace these Terms at any time. When material changes are made, jiliee will notify registered players via email or a prominent notice on the Platform at least seven (7) days prior to the changes taking effect, except where immediate changes are required by law or regulatory directive.

Your continued use of the jiliee Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting our support team.

It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

13. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute between you and jiliee arising from your use of the Platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the appropriate courts of competent jurisdiction in the Philippines.

Nothing in this clause shall prevent jiliee from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its legitimate interests.

14. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the jiliee Casino support team. Our customer support is available 24 hours a day, 7 days a week.

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact our support team directly via live chat.