At jiliee, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and the rights you hold as a data subject under Philippine law.
Six core principles that guide how jiliee handles your personal information
jiliee uses industry-standard SSL/TLS encryption, secure data storage, and strict access controls to protect your personal information from unauthorized access, disclosure, or misuse at every stage.
We only collect personal data that is necessary for operating the jiliee platform, verifying your identity, processing transactions, and complying with our legal obligations. No hidden data harvesting.
jiliee fully complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC) of the Philippines. Your rights as a Filipino data subject are protected.
jiliee does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted service providers under strict confidentiality agreements, or as required by law.
You have the right to access, correct, delete, and port your personal data held by jiliee. You may also object to certain types of processing. We honor all valid data subject requests within the timeframes required by law.
jiliee retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Data that is no longer needed is securely deleted or anonymized.
jiliee Casino ("jiliee," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the jiliee platform, including our website, mobile applications, and all associated services (collectively, the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines. It applies to all personal data processed by jiliee in connection with your use of the Platform, whether you are a registered player, a visitor, or a prospective user.
Please read this Privacy Policy carefully. By accessing or using the jiliee Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jiliee Casino is the personal information controller responsible for your personal data collected through the Platform. jiliee determines the purposes and means of processing your personal information and is accountable for ensuring that such processing is carried out in accordance with applicable Philippine data protection law.
jiliee has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with data privacy obligations and handling data subject requests. Contact details for our DPO are provided in Section 14 of this Policy.
jiliee collects the following categories of personal data in connection with your use of the Platform:
Sensitive Personal Information: In certain circumstances, jiliee may process sensitive personal information as defined under the DPA, including government identification numbers and financial account details. Such data is processed only to the extent strictly necessary for identity verification, fraud prevention, and regulatory compliance, and is subject to enhanced security measures.
jiliee collects personal data through the following means:
jiliee processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract; your consent |
| Identity verification (KYC) | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Performance of a contract |
| Anti-money laundering compliance | Legal obligation |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
| Fraud prevention and security | Legitimate interest; legal obligation |
| Customer support | Performance of a contract; legitimate interest |
| Marketing communications | Your consent (opt-in) |
| Platform analytics and improvement | Legitimate interest |
jiliee uses your personal data for the following purposes:
jiliee will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your consent or establishing another valid legal basis for such processing.
jiliee does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality and data protection obligations:
jiliee engages trusted third-party service providers to assist in operating the Platform, including KYC and identity verification providers, payment processors (GCash, Maya, and banking partners), IT infrastructure and cloud hosting providers, customer support platform providers, and fraud detection and anti-money laundering service providers. All service providers are contractually required to process personal data only on jiliee's instructions and in accordance with applicable data protection law.
jiliee may disclose your personal data to government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by applicable Philippine law, including but not limited to disclosures required under the Anti-Money Laundering Act (AMLA), the Terrorism Financing Prevention and Suppression Act, and PAGCOR regulatory requirements.
In the event of a merger, acquisition, restructuring, or sale of all or part of jiliee's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
International Transfers: Where personal data is transferred outside the Philippines to service providers or partners located in other jurisdictions, jiliee ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations.
jiliee uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, analyze usage patterns, and deliver relevant content. The following types of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiliee Platform. For more information on managing cookies, refer to your browser's help documentation.
jiliee implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiliee will notify the National Privacy Commission and affected data subjects within the timeframes required by the Data Privacy Act of 2012 and NPC Circular No. 16-03.
While jiliee takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your jiliee account credentials and for notifying us immediately of any suspected unauthorized access.
jiliee retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC data | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (AMLA requirement) |
| Customer support communications | 3 years from last interaction |
| Marketing preferences and consent records | Until withdrawal of consent plus 1 year |
| Technical and usage logs | 12 months on a rolling basis |
| Responsible gaming records | Duration of account plus 5 years after closure |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jiliee's data disposal procedures. Where data must be retained for longer periods due to ongoing legal proceedings or regulatory investigations, it will be retained until those matters are resolved.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliee:
Request a copy of the personal data jiliee holds about you, along with information about how it is being processed.
Request correction of inaccurate or incomplete personal data held by jiliee without undue delay.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
File a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. jiliee will respond to all valid data subject requests within thirty (30) days of receipt, or within such other timeframe as required by applicable law. We may request proof of identity before processing your request.
The jiliee Platform is strictly intended for individuals who are at least 21 years of age. jiliee does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use the jiliee Platform in any capacity.
If jiliee becomes aware that personal data has been collected from an individual under the age of 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jiliee Platform, please contact our support team immediately.
⚠️ Gambling is addictive. Know when to stop. jiliee is committed to protecting minors and vulnerable individuals. Age verification is conducted for all new accounts. You must be 21 years or older to use jiliee Casino.
jiliee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jiliee will notify registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how jiliee protects your personal data. Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or jiliee's data processing practices, or if you wish to exercise your data subject rights, please contact our Data Protection Officer:
jiliee Casino — Data Protection Officer
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via the jiliee Platform
Operating Jurisdiction: Philippines
If you are not satisfied with jiliee's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at www.privacy.gov.ph.
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